Channel Manager

Your availability and rates on the channels your guests actually book through — already connected, and already aware of your packages, your rules and your activity capacity.

Artidal · Channel Manager
SHARED AVAILABILITY · SAT 12 JUL
9 OF 12 BEDS SOLD · DIRECT + ALL CHANNELS
Booking.com2m ago
Airbnb2m ago
Hostelworld5m ago
Glamping Hub5m ago
Expedia11m ago
3 RESERVATIONS IMPORTED TODAY · MATCHED TO GUEST RECORDS

Where Your Rooms and Beds Actually Get Sold

Most property software was built for hotels, so it connects you to hotel channels and stops there. That is fine if you run a city hotel. It is a problem if a meaningful share of your bookings arrives from places a hotel has never heard of.

Artidal connects to the channels every operator asks about — Booking.com, Airbnb, Expedia, Agoda and Google — and to the ones that matter for stays that are not simply a room with a bed in it: Hostelworld and Hopper for camps and hostels, Glamping Hub, Hipcamp and Pitchup for outdoor and eco stays, Moverii for surf and yoga retreats, and Mr & Mrs Smith and Tablet at the boutique end.

Those are the connections most operators switch on first. They are not the limit. Hundreds of further channels — regional players, bed banks, tour operators and travel agency networks — can be enabled when you need one, without changing systems or adding another subscription.

One Availability Pool, Every Channel

Synchronisation runs in both directions. Availability, rates and restrictions go out to every connected channel; reservations, modifications and cancellations come back in. Nobody logs into five extranets on a Sunday evening to raise rates for a busy week.

The part that matters is where those reservations land. A booking from a channel arrives against exactly the same availability as a booking taken on your own site — not in a parallel system to be reconciled later. It draws down the same beds your packages draw from, it is subject to the same booking rules, and it creates or matches the same guest record, so the arrival appears in your inbox, on your arrivals list and in your reporting like any other.

That single pool is what prevents the failure everybody has lived through: two guests, one bed, and an apology at check-in because two systems disagreed for twenty minutes.

What It Is, and What It Is Not

It is worth being plain about this. Channel management is mature, standardised plumbing. Artidal has not reinvented it, and a page claiming otherwise would not survive a demo.

What is different is everything it plugs into. A standalone channel manager is a separate product you buy, connect, and then reconcile whenever it and your booking system disagree. Here it is already inside the platform that holds your availability, your packages, your booking rules, your activity capacity and your guest records — so there is no integration to maintain, no second invoice, and no seam for bookings to fall through.

The connection layer is the boring part. Not having to think about it is the point.

— Capabilities

What it does

Two-Way Synchronisation

Availability, rates and restrictions go out to every connected channel; reservations, modifications and cancellations come back in automatically.

One Availability Pool

Channel bookings draw on exactly the same availability as direct bookings and the same beds your packages draw from — not a separate allocation to reconcile.

Bookings Land in the Same Guest Record

A reservation from a channel creates or matches the same guest profile as any other, so it appears in your inbox, arrivals list and reporting without being imported.

Per-Channel Rates and Restrictions

Set rates, minimum stays and restrictions per channel, governed by the same booking rules engine that controls your direct bookings.

Mainstream and Niche Channels Together

The large travel sites alongside the channels that sell camps, retreats, glamping and outdoor stays — without running two systems to reach both.

New Channels Switched On When You Need Them

Hundreds of further channels, including regional players and bed banks, can be enabled as your distribution changes — no migration, no second subscription.

— Problems solved

What changes

01
Double Bookings Between Systems

Two guests, one bed, and an apology at check-in because a separate channel manager and the booking system disagreed. One availability pool removes the gap entirely.

02
Rates Updated by Hand in Every Extranet

Raising rates for a busy week means logging into five different sites and hoping none were missed. Rates and restrictions publish everywhere from one place.

03
Channel Bookings Arrive in a Separate System

Reservations land somewhere that is not the guest record, so arrivals lists, communication and reporting are always slightly wrong. Channel bookings are simply bookings here.

04
Limited to Hotel-Only Channels

Software built for hotels reaches hotel channels, leaving the sites that actually sell camps, retreats and outdoor stays unconnected and handled manually.

— See it in action

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Channel Manager?